Service Agreement
Terms of Service
These terms govern access to the Fallen Kingdom website, browser game, accounts, community features and
related Supporter or VIP services.
Last updated: 21 July 2026
1. Acceptance of these terms
By creating an account or continuing to use Fallen Kingdom, you agree to these Terms of Service and the
Game Rules. The
Privacy Policy explains how personal data is processed, and the
Cookie Policy explains cookies and browser storage.
If you do not agree, do not create an account or use the service. If you are not legally able to enter
this agreement on your own, you may use the service only with the permission and supervision required by
the law that applies to you.
2. Accounts and account security
- Account information must be accurate enough to operate and secure the account.
- You are responsible for keeping your password, recovery links and authentication information private.
- Accounts may not be sold, rented, shared to evade limits or transferred without written permission.
- You must promptly report suspected account compromise through the Contact page.
- Fallen Kingdom may require email activation, verification or additional security checks.
3. Licence to use the game
Fallen Kingdom grants you a personal, limited, revocable, non-exclusive and non-transferable licence to
access the service for lawful personal entertainment. This licence does not transfer ownership of the
website, source code, artwork, databases, game systems or other intellectual property.
4. Virtual content and game progress
Characters, levels, resources, creatures, items, titles, VIP Points and other in-game content are entries
within the service. They have no guaranteed cash value and do not represent ownership of property outside
Fallen Kingdom unless mandatory law provides otherwise.
Game data may change through balancing, bug fixes, moderation, seasonal resets, security recovery or
technical maintenance. Where reasonably possible, major planned changes are announced through News, the
forum or in-game notifications.
5. Fair play and prohibited use
You must follow the Game Rules. Prohibited conduct includes, among other things:
- Automation, bots, unauthorised scripts, exploit abuse or bypassing gameplay limits.
- Unauthorised access, interference, scraping that disrupts the service or attempts to obtain protected data.
- Harassment, threats, impersonation, malicious links, fraud or unlawful content.
- Manipulating payments, referrals, accounts, rankings, reports or evidence.
6. User content and community features
You retain the rights you have in content you submit. You grant Fallen Kingdom a non-exclusive licence to
host, store, reproduce, format and display that content as needed to operate the service and community
features. You confirm that you are allowed to submit the content.
Content may be removed, restricted or preserved as evidence where needed for moderation, security,
technical integrity or legal compliance.
7. Supporter status, VIP and payments
- Voluntary Supporter gifts help fund the game. Supporter status is cosmetic and gives no gameplay advantage.
- A fixed VIP Points package, where offered, is a separate paid service and is credited only after payment verification.
- Displayed prices, package contents and payment instructions form part of the offer shown before submission.
- Do not send banking passwords, card security codes or other secret payment credentials to Fallen Kingdom.
- Nothing in these terms removes mandatory consumer rights. Refund or cancellation requests are assessed under applicable law and the facts of the transaction.
- Fraudulent payment references, forged proof, duplicate claims and abusive chargebacks may result in account restrictions and recovery action.
8. Availability, updates and beta development
Fallen Kingdom may be updated, interrupted or temporarily unavailable for maintenance, security, hosting,
testing or events outside reasonable control. The service is still under active development, so features,
interfaces and balancing may change.
No uninterrupted or error-free availability is promised. This does not limit rights that cannot legally be
excluded.
9. Moderation, suspension and termination
Fallen Kingdom may warn, restrict, reset, suspend or terminate accounts and remove content when reasonably
necessary to enforce these terms, protect players, investigate abuse, comply with law or secure the service.
The response may depend on severity, impact, intent, repetition and cooperation.
A player may request a respectful review through the Contact page. Repeated requests without new relevant
information may be closed.
10. Intellectual property
Fallen Kingdom and its original code, names, designs, text, artwork and game content are protected by
applicable intellectual-property law. You may not copy, publish, sell, reverse engineer, distribute or
create unauthorised derivative services except where applicable law expressly permits it.
11. Responsibility and liability
You are responsible for your use of the service and for damage caused by unlawful or prohibited actions.
To the fullest extent permitted by law, Fallen Kingdom is not responsible for indirect loss, loss caused by
unauthorised account sharing, third-party services, internet failures or events outside reasonable control.
These limitations do not apply where liability cannot legally be excluded or limited, including mandatory
consumer protections and liability for intentional misconduct where applicable.
12. Changes to the terms
These terms may be updated when the game, payment options, security requirements or law changes. The current
version and update date are published on this page. Material changes will be announced where reasonably
possible. Continued use after the effective date means the updated terms apply, subject to mandatory law.
13. Governing law and disputes
These terms are governed by Belgian law, without removing mandatory protections available to consumers in
their country of residence. Before starting formal proceedings, please contact Fallen Kingdom so both sides
can try to resolve the issue amicably. Courts with jurisdiction under applicable law remain available.
14. Contact
Questions about these terms, payments or an account decision can be sent to
webmaster@playfallenkingdom.com
or submitted through the Contact page.